04/20/18

Employment Policies In Family Business

In all social structures, policies provide a process for aligning an organization’s values with its actions. In family enterprises, where there is an overlap of family, business management, and ownership, a family-employment policy is one of more important policies a family can develop.

It can be difficult for family business owners to be objective about hiring—and firing—family members. The family-employment policy helps by providing an established process and procedure for hiring family members. It outlines the factors necessary for employment, and when applied consistently, helps family members understand their relationship to the business.

“The policy is intended to avoid conflict, and should focus on what is best for the company and should stay consistent for family and non-family members[1].” It sends a message that employment with the company is not a birthright–it must be earned.

For instance, the policy may specify that a family member must have gained experience and earned a promotion in an outside firm; achieved a certain educational level; be a good fit within the company, and have skills commensurate with the current market salary for a legitimate job opening.

The policy may also include a statement of philosophy such as: “We are a family committed to our members and descendants being responsible, productive, well-educated citizens who practice the work ethic and make constructive contributions in the local community and the world at large”[2], thereby reinforcing family values.

While all families are different, it’s clear that development of a family employment policy is dependent upon good communication among family members and between generations.

[1] Family Business Wiki. http://www.familybusinesswiki.org/Family+business+Policies

[2] Bork, David. 1991. https://www.aspenfamilybusiness.com/PDF/Sample_docs/Employment_Policy_Form.pdf

08/25/16

Hot Tips in a Small Red Package

In October of 2008, consultant David Bork published a small book filled with common sense advice and tips for business families, and family businesses. The Little Red Book of Family Business is full of pragmatic perceptions and useful practices covering issues from attitudes to wills.

On decision making Bork writes:

Families often fall into the trap of having everyone in the family involved in making all decisions. This family pattern of involving everyone is symptomatic of a business that does not have clarity of roles, responsibility and accountability for different things.[1]

On practices and policies:

In family businesses, one can craft an elegant business solution, but the keys to implementation are always locked up in the family psychology. If you pay attention to the elegant solution and the family psychology, you will be more successful in your implementation rate, and your satisfaction quotient and will be much higher.[2]

[1] David Bork, The Little Red Book of Family Business. (Sampson Press: Coda Corporation, 2008), 46.

[2] Bork, 65.